Treatment Frequently Asked Questions
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How many treatments should I have?
Although a remarkable difference is seen after the first treatment, the benefits are cumulative and typically a course of 10-15 treatments will be required for optimum results.
What happens after I have finished a course of treatments?
After a course of treatments you will see real improvements in how your skin looks and feels. Your facial contours will look lifted and toned with a fresher, more youthful appearance. A monthly top up treatment is then recommended to maintain results.
What happens if I stop treatments?
It’s just like going to the gym for a body workout. If you stop, the results will gradually diminish and your facial muscles may eventually return to how they were before treatments commenced.
Will there be any recovery or downtime after my treatment?
No. All treatments are non-invasive and gentle on the skin so there is no interruption to your lifestyle.
In what circumstances is treatment not advised?
Treatment is not advised if you have any of the following conditions: All forms of cancer, pregnancy, epilepsy, diabetes, heart condition/cardiac pacemaker, thrombosis, facial implants (if treating face), skin disease (avoid area), skin lesions, recent surgery (performed within the last six months), Areas being treated with Botox® (wait three months) or dermal fillers (wait two weeks) should be avoided. Note: Anti-depressants, high blood pressure and other muscle relaxants may reduce the effectiveness of the treatment. Please note: If you are taking any medication or have an existing medical condition or concern not listed above, please consult with your doctor first.
What is microcurrent?
Microcurrent therapy delivers tiny electrical impulses that mirror the body’s own natural bioelectrical field. Microcurrent stimulation helps to re-educate the muscles and can lift, firm and tone. Microcurrent in aesthetics is commonly described as “facial toning” or “non-surgical face lifting” due to the dramatic lifting effect that it has on facial muscles and contours.
What is S.P.E.D™ microcurrent LED technology?
S.P.E.D® microcurrent LED technology is an enhanced technology that delivers simultaneous dual action facial toning and skin rejuvenation, clinically proven to deliver quicker, better, and longer lasting results than standard microcurrent. S.P.E.D® (Simultaneous Photo Electrical Delivery) combines the original CACI facial toning technology with high brilliance pulsed LED light stimulation.
What does microcurrent feel like?
Microcurrent treatment is virtually sub-sensory with just a slight tingling sensation. Customers often describe it as an energised or warm sensation on the skin and is virtually painless.
Is microcurrent safe?
Yes. Microcurrent therapy was originally developed as a medical application to treat facial palsy and restore muscle tone by applying tiny microcurrent impulses to the affected muscles. Today this proven technology is now available in thousands of aesthetic clinics worldwide as a painless cosmetic treatment.
What is orbital microdermabrasion?
The orbital rotation of the handpiece performs a progressive and controlled skin exfoliation, removing imperfections and impurities. A selection of single use, disposable abrasive treatment tips coated with a layer of silicon carbide are used to either superficially or deeply exfoliate the epidermis, resulting in a clearer, smoother and more youthful looking complexion. The CACI orbital microdermabrasion delivers simultaneous LED Light at the same time as the exfoliation to promote healing and skin rejuvenation.
What does orbital microdermabrasion feel like?
This treatment is completely painless. We use a ‘no dragging’ and ‘no pulling’ technique on the skin and simultaneous vibrations to make the treatment very comfortable.
What is ultrasonic peeling?
Our unique ultrasonic peeling handpiece rapidly vibrates on the skin (27,000 times per second) to gently exfoliate and revitalise. The vibrations draw skin impurities to the surface and dislodge dead skin cells revealing a healthy, glowing complexion. This is a more gentle alternative to orbital microdermabrasion.
What does ultrasonic peeling feel like?
The ultrasonic peeling treatment creates a warm and energised feeling on the skin and is a very comfortable treatment.
What is LED light therapy?
LED light therapy utilises the therapeutic properties of red and blue light to calm the skin, neutralise bacteria and reduce redness in order to help tackle acne, blemishes and scar tissue. Blue light calms the skin and destroys skin bacteria and red light stimulates new tissue growth and cellular regeneration. Combined red and blue light is extremely effective in the treatment of acne and blemishes.
What does the Wrinkle Comb feel like?
Some clients may experience an intense tingling sensation, but this can be minimised by applying CACI Amino-Lift Peptide Complex in combination with the Wrinkle Comb.
Shop Frequently Asked Questions
Can’t find the answer you’re looking for? Reach out to our customer support team.
What do I do if my order has missing items?
If your order has missing items then you must notify us by email within 48 hours of delivery of your order. Email us at orders@caci-international.co.uk indicating your name, telephone number, order number, date of purchase and specify which items are missing. We will then check our records and if any items are found to be missing we will send these to you together with an email confirmation.
What do I do if my order is damaged or faulty?
If your order has damaged or faulty items then you must notify us by email within 48 hours of delivery of your order. Items must be returned within 30 days to be eligible for a refund. Email us at orders@caci-international.co.uk indicating your name, telephone number, order number, date of purchase and specify which items are damaged. We will then contact you to arrange collection and upon receipt we will replace any damaged items.
How do I return my order?
If, for any reason, you wish to do so you have the right to cancel any order you have placed. Where the products have been delivered to you, you may cancel them up to 14 days, starting from the day after the products were received, in line with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Email us at orders@caci-international.co.uk with details. If you have contacted us to cancel before delivery of your products, though your order will have been cancelled, normally delivery cannot be interrupted (except possibly if cancellation takes place within 30 minutes of order). Please refuse any delivery of cancelled products or return them to us.
When will I get my refund?
Where a refund is due, it will be processed within 14 days of receiving back the returned goods using the payment card or method used for your purchase subject to any applicable deductions.
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514 Centennial Avenue, 
Centennial Park,
Elstree, Herts, WD6 3FG, UK
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